Should have 3 – 5 years of relevant experience in SAP BASIS.
Good communication skills to handle bridge calls with clients.
Actively monitor systems to ensure they are tuned and running.
Support project knowledge in handling ABAP and JAVA system as a mandatory skill. Other applications knowledge on BOBJ, BODS, Cloud connector, Content server, Open Text will be added advantage.
Knowledge on webdispatcher configurations and troubleshooting.
SSL and SSO configuration. Exchange of certificates, renewal of certificates, building trust between two systems.
Providing technical support for SAP systems is a critical task for basis administrators. They have to examine technical infrastructures, including transport and printer administration, job scheduling, designing, and implementing of SAP operational needs.
Maintain the multiple SAP instances that comprise the SAP environment (development, test, training and production).
Maintain the integrity of the SAP environment by managing the SAP Correction and Transport System (CTS) to ensure all configuration and development objects are promoted properly.
Introduce technical changes into the environment using a structured approach that minimizes risk and achieves high reliability, availability and performance of each SAP instance.
Configure and manage the SAP printing subsystem for all SAP instances.
Maintain SAP performance by planning and executing SAP tuning strategies.
Monitor all SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space.
Handling systems outages and customer technical bridges
Should be experienced in understanding configuration of alerts and fine tuning of system performance based on alert monitoring.
Job Description
Roles&Responsibilities:
You will be responsible for message processing, technical incident management, service- and change request management as well as problem management and root cause analysis.
You will be performing installation, patching and upgrade activities.
You will be responsible for performance monitoring and tuning, backup and restore as well as recovery procedures.
You will ensure high availability of the systems including disaster recovery setup.
Providing technical expertise and support in optimizing System Operation/ System Architecture.
Support in development of concepts and tools to solve and prevent problems and to increase efficiency.
Working in international teams and driving global knowledge transfer and documentation.
You will conduct workshops and training courses (for customers) and ensure knowledge transfer within the team and supervise juniors and trainees.
Planning, setup and implementation of technical migration projects and improvement of product and processes, complete your job.
You own a degree (e.g. business informatics, computer science) or IT training or are a career changer with IT affinity and experience.
You have outstanding analytical skills, technical affinity and a strong customer focused solution orientation are your hallmarks.
